Terms of Sale

1. Seller and scope

The seller is Grupa Portalowa Bartosz Kaczmarek, located at ul. Św. Wawrzyńca 7, 62-045 Pniewy, Poland, registration/tax number Polish tax ID (NIP) 7871974559. Contact: support@macsnapshotbackup.com. Website: vam4mac.com. “We”, “us” and “our” mean this seller. These terms cover VAM for Mac Launcher and our accompanying VR components, not VaM itself.

You must have legal capacity to enter into the purchase contract. Keep these terms and your order confirmation. A test checkout does not take money, form a paid software contract or grant a license.

2. What your plan includes

The launcher helps run VaM on an Apple Silicon Mac and connect a Meta Quest 3 through ALVR. Your plan licenses our proprietary launcher and VR components for use on one Mac. Your game installation, scenes and add-ons remain separate.

VaM, Whisky, Wine, OpenComposite, ALVR and other third-party software have their own licenses and terms. A purchase from us does not include a VaM license, paid scenes or other third-party purchases. Open-source rights are governed by the applicable open-source licenses and are not restricted by these terms.

The system requirements are an Apple Silicon Mac, macOS 15 or later, a Meta Quest 3 and a compatible ALVR client. Connection setup may require USB developer mode and permission in the headset. Performance depends on your hardware, scene, settings and connection. We do not promise a particular frame rate or compatibility with every add-on or future operating system.

3. Monthly and lifetime plans

• Monthly: USD 5 per month, automatically renewed until cancelled. The checkout shows the amount due, billing interval and any applicable taxes before payment.
• Lifetime: USD 50 paid once for a non-expiring license to this launcher on one Mac. There are no recurring fees. This does not promise compatibility with every future Mac, operating system or third-party product, or include separately sold future products.

Any change to subscription pricing applies only after advance notice and from a future renewal. You may cancel before the new price applies. A price change does not turn a lifetime license into a subscription.

A three-day trial, when offered, runs for 72 hours from the first successful VR session, recorded by our server. Installation does not start it. A trial does not automatically charge a payment method or create a paid subscription.

4. Payment, delivery and activation

Stripe hosts payment checkout. The final payment action creates an obligation to pay the displayed price and, for a monthly plan, subsequent disclosed renewals until cancellation. A paid order is accepted through our order confirmation after verified payment. We deliver access electronically using the checkout email and activation instructions.

Activation requires internet access and binds your license to one Mac using a device identifier and device key. You may reinstall on the same Mac. Transfer to another Mac and sharing a license are not included. If a hardware repair affects activation, contact us so we can investigate your existing entitlement.

The paid launcher requires an online license check at least once every seven days. A monthly offline entitlement cannot continue beyond the paid period. A lifetime license has no subscription expiry, but the online check still applies. If a check is overdue, a new launch may be blocked until verification succeeds. An expired entitlement does not abruptly close an already running scene or delete your game files.

If permanent discontinuation would otherwise make a lifetime license unusable solely because our activation service closes, we will provide a reasonable continued-activation arrangement or any remedy required by applicable law. We may not use discontinuation to avoid mandatory consumer obligations.

5. Cancelling a subscription

Cancel through the billing portal provided with your subscription, or contact the seller using the email in section 1 before the next renewal. We will confirm cancellation. Cancellation stops future renewals; access continues until the end of the period already paid for. It does not by itself refund that period. This does not limit statutory withdrawal or refund rights.

If a renewal payment fails, we may notify you and attempt collection through Stripe. Access ends when the period paid for ends unless a valid payment restores it. Buying a lifetime license does not automatically cancel a separate monthly subscription; cancel the subscription to prevent another renewal.

6. Digital delivery, withdrawal and refunds

Buying software alone does not automatically remove statutory withdrawal rights. Where a consumer has a statutory cooling-off right, it remains available unless the applicable legal conditions for its loss have been met.

For paid digital content supplied without a physical medium, we may request your separate, prior express consent to immediate supply and your acknowledgement that beginning supply will cause you to lose the statutory right to withdraw, where the law permits. We must provide confirmation of that consent and acknowledgement in a form you can keep, such as email. Only after those conditions have been satisfied and supply begins do we rely on the applicable digital-content exception. If you do not consent, we must offer a lawful delayed-supply process or refrain from accepting the immediate-delivery order.

For any part of the purchase classified as an ongoing digital service rather than digital content, the rules for services apply. Beginning service does not automatically remove the withdrawal right for the entire subscription. An early-performance request may permit a proportionate charge where the law allows; loss of withdrawal on full performance requires the applicable consent and acknowledgement conditions.

When a statutory right applies, you may exercise it by an unambiguous statement sent to the contact in section 1 within the legally applicable period, normally 14 days from the relevant contract date for EU consumer distance contracts. You do not have to use a particular form. You may write: “I withdraw from my purchase of VAM for Mac Launcher, order [ORDER ID], ordered on [DATE], customer [NAME / EMAIL].” We will handle repayment within the required legal deadline, ordinarily using the original payment method without a refund fee.

After lawful loss of the withdrawal right for delivered digital content, we do not offer discretionary change-of-mind refunds. This never excludes refunds or other remedies required for defective, non-conforming or undelivered software, unauthorized or duplicate charges, or other mandatory rights. Contact us with your order reference and a description of the issue; do not send card details.

7. Use, updates and support

Do not share or resell your proprietary license, bypass its activation checks, or use the product unlawfully. Restrictions on copying or modification apply only as far as the law permits and do not override open-source licenses or statutory interoperability rights.

We provide product support through the contact in section 1 and supply updates required to maintain conformity and security for the period required by law. Follow reasonable update instructions. Back up your scenes and add-ons before game updates. A launcher purchase does not authorize us to delete your personal game content.

For complaints, describe the problem, order reference and relevant hardware/software version. We acknowledge and resolve complaints within the deadlines required by applicable law. We may reasonably suspend access for proven payment fraud or a material license breach, with notice and an opportunity to resolve the issue where appropriate.

8. Consumer rights, liability and disputes

Nothing in these terms excludes mandatory consumer protections, legal guarantees, liability that cannot lawfully be limited, or your right to seek an applicable statutory remedy. We do not impose exclusive foreign courts or compulsory arbitration on consumers.

Applicable mandatory law determines consumer remedies and court jurisdiction. Polish law applies without depriving consumers of mandatory protections under the law of their country of habitual residence. Consumers retain any competent court and out-of-court dispute resolution options available under applicable law. If a clause is unenforceable, the rest applies only to the extent lawful. Material changes to an existing paid contract require any notice, consent or termination option required by law; posting new terms does not retrospectively remove your rights.